Log in. Read our, Do Not Sell or Share My Personal Information. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated A+ (Superior) by A.M. Best Co., under Jefferson Form No. Tickets will arrive in time for your event. Event Ticket Protector Insurance only refunds prepaid, non-refundable payments when you have to cancel for a covered reason. Get a Quote. We bought our tickets for a May 2014 Alaska cruise and the corresponding travel insurance from Allianz Global Assistance. Think carefully about whether you want your tickets to the postponed event - once you've confirmed you want to roll your tickets over, it's unlikely you'll be able to change your mind afterwards. But beyond this scenario, it's important to check each policy's terms and conditions to see if it's worth paying extra - and don't take the ticket seller's wording at the checkout or on promotional banners at face value. Can I get a refund for a cancelled or postponed event? Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated A (Excellent) by A.M. Best Co., under BCS Form No. We will liaise with them to determine if the claim is covered under your policy . Terms of Use. View a complete list of scenarios that would be covered under Allianz Event Ticket Insurance here. "name": "How do I buy event ticket insurance? I decided not to attend the event and I have event ticket insurance. Gigs and Tours told us its terms and conditions are accessible via its site homepage and are listed at the time of booking. I highly recommend Allianz for events such as this. You probably wont be happy that you need to use your event ticket insurance. Its tough to stomach, especially when you consider the average ticket prices for the most in-demand events. This has enabled close to 1,000 customers to obtain full refunds since the start of the pandemic. Event Ticket Insurance also includes access to the Allianz Global Assistance 24-hour assistance hotline. With Allianz Event Ticket Insurance, the total price you paid for your tickets will be covered if you cant attend the event for reasons including: Some terms and conditions do apply. What is Allianz Global Assistance Event Ticket Protector Insurance? It's also not worth paying extra for ticket insurance assuming it will cover you if an event is cancelled or postponed due to lockdown rules - primary ticket sellers are required by STAR (The Society of Ticket Agents and Retailers) to offer you a refund in these situations. How do I cancel Event Ticket Protector Insurance? With event ticket insurance, your financial loss will be covered if you can't attend an event for any of the below reasons: All rights reserved. Initially I thought this was going to come with the refund for Abel's tour but thankfully, I called them up (1-866-884-3556) to check-in on when I'm getting refunded. Now I am out all of the money for the plane tickets and the money I paid for this misleading policy! But some ticket holders will be disappointed to find their insurance doesn't cover them for what they assume it will. All seats are side by side unless otherwise noted. Please proceed to AllianzTravelInsurance.com and remove all bookmarks or references to this site. If I have XCover ticket insurance and miss an event, can I get a refund? And just when your frustration over getting sick, having a flight delayed or even getting in a car accident is about to boil over, you realize: youre not getting your money back. Valid tickets. It's well worth doing your research into what ticket insurance actually gets you before ticking the opt-in box at the checkout. Any NonInsurance Assistance services purchased are provided through AGA Service Company. Sometimes, we never know what life is going to throw our way. "@type": "Question", When you purchase a plan from Allianz Global Assistance, you have a review period determined by your state of residence to examine the plan. Maybe you can give them to a friend if they have the same taste as you, dont have already plans and can find a babysitter. %PDF-1.3 Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due to local lockdown restrictions in their area, only one policy provides this cover. But with Event Ticket Protector, they won't need to worry. Ben Sebborn, CTO at Skiddle told us protection for imposed quarantine was only removed on or after 8th January 2021 because the insurers of the scheme lost their own reinsurance for such cover. Buying event tickets is an investment. You should fill in the form and send it to us as soon as possible with all the information and . We looked at five ticket insurance and guarantee providers offered by some of the biggest online ticket sellers. who has the best covid cover for travel insurance? Initially I thought this was going to come with the refund for Abel's tour but thankfully, I called them up (1-866-884-3556) to check-in on when I'm getting refunded. }] Ticket Insurance. In other words, event ticket insurance protects the investment you make when you purchase event tickets. quote.travel_dates : "Departure - Return" | formatDates}}, {{quote.start_date ? Allianz Global Assistances event ticket insurance product, Event Ticket Protector, provides coverage if you cannot attend an event for a number of covered reasons. For example, you might have to hire a babysitter, arrange transportation, make dinner reservations before the event, or take the night off from work. Here are a few things to keep in mind as you decide whether or not ticket insurance is right for you: Whether you believe youre a walking case study of Murphys Law or simply a practical person who likes to protect your investments, event ticket insurance can seem like a pretty good idea. How to get your money back from a ticket seller, Scamwatch: how scammers sneak into your text messages, Suzhichou scarf brushing scam: how it works and how to report it, 'My Wowcher mystery holiday was randomly refunded', Scammers are targeting Microsoft users with storage full emails. In addition, with Allianz Event Ticket Insurance, youll get access to the Allianz Global Assistance 24-hour hotline for help with medical, legal or travel-related emergencies. . When you purchase a plan from Allianz Global Assistance, you have a review period determined by your state of residence to examine the plan. Please note you'll pay an additional plan charge and will be billed separately by Allianz Global Assistance. Non-Insurance benefits / products are provided and serviced by AGA Service Company. } Most policies (bar Eventim's) will allow you to claim for a refund if you get coronavirus and can provide a positive test result as evidence. A staff of multilingual problem solvers is available to help you with medical, legal or travel-related emergencies. If your event has been rescheduled and you are planning to attend on the rescheduled date, you can update your plan to protect the new date within 770 days of your original purchase. When it comes to using these ticket marketplaces, the earlier you can advertise your seats online, the better. 52.201 series or 52.401 series, or Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated A+ (Superior) by A.M. Best Co., under Jefferson Form No. If for any reason, you wish to cancel your plan during the review period, youll be refunded your premium as long as you havent filed a claim and your event has not begun. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Step 2 - Your retailer will contact us to discuss the claim on your behalf. How do I cancel Event Ticket Protector Insurance? a doctor's note for the illness causing your symptoms. Simply select "Yes" during checkout. Yes - If customer is prevented from attending because of a government mandate, this is covered. So when something unexpected comes up that keeps you from attending the event you bought tickets for, youll be covered with event ticket insurance. If you have ticket insurance for an event thats been canceled, or you cant make the rescheduled event date, you can cancel your plan and receive a full refund of your insurance plans cost. Are AXS Premium tickets sold for every event? What is Allianz Global Assistance Event Ticket Protector Insurance? Can I get a refund? What is covered by Allianz Global Assistance Event Ticket Protector Insurance? Secure Get reimbursed 100% of your ticket cost if you can't go to your event due to a covered illness, injury, traffic accident, mechanical breakdown, and more. To cancel your insurance, contact Allianz Global Assistance by visiting the Event Ticket Insurance page. "name": "What is Event Ticket Insurance? What is ticket insurance? When you have to cancel your plans to attend the concert or big game that youve been anticipating for months, there is little that can be done to console you. For example, you might have to hire a babysitter, arrange transportation, make dinner reservations before the event, or take the night off from work. On time. I decided not to attend the event and I have event ticket insurance. Twelve weeks later, I still had not received my refund, and I had no way to contact the company since they basically closed . Can I get a refund? . Here are a few things to keep in mind as you decide whether or not ticket insurance is right for you: Life Can Upstage Your Planned Events We are redirecting you to our sign-in page. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. "mainEntity": [{ Please make sure to get refunded from your concert ticket insurance, guys! If you need help, Allianz Global Assistance representatives will be available 24/7. Purchasing Allianz Event Ticket Insurance through Ticketmaster will gain you access to Allianzs 24-hour helpline where a multilingual staff of problem solvers can help you. AXS Premium. If you didnt purchase event ticket insurance, you have options for figuring out what to do with the tickets you wont be able to use. It is not required to list all destinations on your policy. However, in the case of illness, missed flights and other unfortunate scenarios that may impact your ability to attend the event, you may not have a sufficient window of time to advertise your seats online and get them sold. I was very satisfied with my purchase from Allianz. << /Filter /FlateDecode /Length 4880 >> Here, we set the record straight on what different ticket insurance and guarantee policies cover, and explain how to get a refund if you can't attend an event due to coronavirus. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Best's 13 Financial Strength Ratings. Financial Services Compensation Scheme (FSCS) "@type": "Answer", Most of the policies we looked at do cover you if you test positive for coronavirus and cannot attend - although only one in four (25%) people thought this would be the case. It doesn't apply to housemates who aren't family members or due to attend the event. We looked at five ticket insurance and guarantee providers offered at the point of sale by some of the biggest ticketing sites. Do Not Sell or Share My Personal Information, Mechanical breakdown on the way to an event, Traffic accident while enroute to the event, Your home has been rendered uninhabitable. On . % AGA Service Company is the licensed producer and administrator of this plan and an affiliate of Jefferson Insurance Company. Yes - if you can provide evidence you can't attend in line with its T&Cs e.g. Sometimes, we never know what life is going to throw our way. Eventim's insurance provider, Great Lakes Insurance, specifically states that it does not cover any Covid-related claims - if you're looking for Covid cover when booking tickets on the site you'd be better off paying for additional cover elsewhere. Seats together. 101-C series or 101-P series, depending on your state of residence and plan chosen. "text": "Allianz Event Ticket Insurance gives you peace of mind that if youre unable to make your event due to an unforeseen circumstance, youre covered. Allianz Event Ticket Insurance gives you peace of mind that if youre unable to make your event due to an unforeseen circumstance, youre covered. If you were referred by a travel agent, enter the ACCAM number provided by your agent. I would not recommend anyone purchase this insurance. At the checkout it offered "missed event insurance" through Allianz Assistance. You can find the documentation and information required to file your claim on your claim filing confirmation. Plans only available to U.S. residents and may not be available in all jurisdictions. How do I purchase accessible seat tickets? I decided not to attend the event and I have event ticket insurance. Please see below for more information regarding the impact of COVID-19 on Event Ticket Insurance for rescheduled or canceled events. It already makes for a bummer of a day when you cant make the event youve been looking forward to due to an unforeseen circumstance dont lose out on your investment, too. "acceptedAnswer": { This site uses cookies to improve your user experience and analyze site traffic. You can contact them by: Email at missedeventinsurance@allianz-assistance.ie Phone at +353 1 637 3617 or +44 20 8666 9562 Post at 511 Q House, Furze Road, Sandyford Industrial Estate, Dublin 18. If a qualifying reason keeps you from attending your event, and you purchased event ticket insurance with your tickets, you can be reimbursed 100% of the price you paid. If you purchased Ticket Insurance, you must file a claim online at eventticketprotection.com/tm or contact the Allianz Global Assistance claims office at (800) 334-7525. With Allianz Event Ticket Insurance, youll get 100% of the ticket price returned to you if you cant make the event for a number of eligible reasons, including covered illness, airline delays, traffic accidents and more. 101-C series or 101-P series, depending on your state of residence and plan chosen. Plans include insurance benefits and assistance services. Please call Allianz Global Assistance at (800) 424-2296 to cancel your plan. Booking Protect, a refund guarantee used by Festicket, says you'd need a positive test to get a refund in this situation. Date of experience: 24 . Enhance Enjoy the Viewer Advantage, a 24-hour hotline that can help you find parking information, recommend nearby restaurants and hotels, and arrange transportation. Aside from TicketPlan and XCover, all other insurance and guarantee providers we looked at do not cover you if you're told to self-isolate by the NHS Test and Trace app. But youll be happy you purchased it when youre refunded the ticket price for a show, game or concert that you simply couldnt attend for a covered reason. To cancel your insurance, contact Allianz Global Assistance by visiting the Event Ticket Insurance page. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. A quarter (27%) also think they will be covered if they are told to self-isolate by the NHS Test and Trace app. At checkout, when youre asked if youd like to purchase ticket insurance, just click yes. You will pay for the event ticket insurance as an additional charge and will be billed separately by Allianz Global Assistance." The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. You can learn more about the scenarios that are covered by Allianz Event Ticket Insurance here. (Note: To determine the review period for your state, inquire with the Allianz Global Assistance team we'll tell you how to do so in a bit.) Terms of Use. And while some sell insurance policies that include additional coronavirus-specific cover, it's inconsistent - and in some cases a waste of money . Thats where. Travel insurance: which policies have the best covid cover? The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Please correct the validation errors above before proceeding. Tickets for Andrea Bocelli at Allianz Parque for 2023/2024 Events. Relax The average price for an NFL ticket is about $84; but thats just for one seat, imagine that you bought tickets for your entire family of five.1 As for musicians, Beyonc, Billy Joel, Celine Dion, the Eagles, Paul McCartney and Sting are among the A-listers it costs more than $100 to see live in concert. If you purchased ticket insurance for an event and no longer can attend, you can file a claim online at, How Ticketing Works For Pearl Jams 2023 U.S. Tour. Your event ticket insurance will cover the ticket price, taxes, convenience fees and shipping charges, plus other eligible event-related items that you may have added to your purchase, including parking. Terms of Use. Dedicated to sharing and discussing anything & everything related to Abel Makkonen Tesfaye AKA The Weeknd. Thats why event ticket insurance exists to protect the investments fans make in seeing their favorite teams, acts and shows live. When compared to these reselling options, event ticket insurance is not only more efficient and reliable, but it may be the only option you have to receive the full value you spent on your seats on short notice. Terms, conditions, and exclusions apply. If you purchased Ticket Insurance, you must file a claim online at eventticketprotection.com/tm or contact the Allianz Global Assistance claims office at (800) 334-7525. If a ticket was purchased through Skiddle before this date, ticket holders will be covered for imposed Covid-19 quarantine, including for events that have been rearranged. "@context": "https://schema.org", Allianz refused to provide me with any type of refund, despite having reports directly from my doctor explaining this condition was not pre-existing. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Bests 13 Financial Strength Ratings. Cover applies if an immediate family member or a member of the booking party tests positive. We reimburse 100 percentup to $10,000for a variety of reasons like covered illness and job loss. 3 0 obj How do I file a claim and get a refund if I have ticket insurance? }. For those times when circumstances sideline your customers, this valuable protection ensures that their investment is safe and sound. Good luck all :) Oh and I reached out to Ticketmaster multiple times and tried calling them about my refund and only got automated emails. Just a tip for those of you feeling sketched out by these companies like I was, Scan this QR code to download the app now. At the end of last year I bought five tickets to see Abba Voyage in London on 5 January from Ticketmaster. This tracks your activity using third party cookies. With Allianz Event Ticket Insurance, youll get 100% of the ticket price returned to you if you cant make the event for a number of eligible reasons, including covered illness, airline delays, traffic accidents and more. It's peace of mind offered by Allianz Global Assistance Event Ticket Protector(sm). We can't attend the event because my husband has to work, which is a covered reason. Plans only available to U.S. residents and may not be available in all jurisdictions. What is covered by Allianz Global Assistance Event Ticket Protector Insurance? When you click on a retailer link, we may earn affiliate commission, which helps fund our not-for-profit mission. Volkswagen owners should follow this claims process: Step 1 - Contact your nearest Volkswagen authorised retailer or repairer and let them know that your car is protected by this warranty. I decided not to attend the event and I have event ticket insurance. Ticketmaster 2023. This brings us to one final note: if your tickets arent transferrable online or able to be picked up at a Will Call window and need to be snail mailed to the seller youll need sufficient time to get them there. Our Plans. Refunds must be requested within 770 days of the original plan purchase date. "@type": "FAQPage", How do I file a claim for Event Ticket Protector Insurance? At checkout, when youre asked if youd like to purchase ticket insurance, just click yes. You will pay for the event ticket insurance as an additional charge and will be billed separately by Allianz Global Assistance.
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