The car park is located in front and to the side of the hospital. Her recollections are corroborated by Steph Smith, 20, a carer from Bracknell, who describes the serious issues she witnessed at Huntercombe both as a patient, in 2017, and then as staff from December 2021 to March 2022. Since The Independents investigations, the CQC has rated both Active Care Groups Stafford-based hospital Ivetsey Bank and Taplow Manor inadequate. The Huntercombe Group also ran a unit in Stafford. 0000068867 00000 n
By then she was desperate to die andmade several attempts on my life. "I think it's awful. ACG Holdco Limited1 Suffolk Way, Sevenoaks, Kent, TN13 1YLCompany Number 11157123,Registered in England and Wales. Kate nails sporty chic in 600 Mountain Equipment jacket, 110 jeans and 175 walking Slice of pep-heir-oni? She said: "Overall, my stay was a traumatic, lonely and isolating year and a half. 0000050752 00000 n
It shouldn't be open. She said: "When I look at that photo now it makes me really, really angry and just so desperately sad that a child can do that to themselves and that that can be allowed to happen. This service is regulated by the Care Quality Commission. Free on-site parking is available to family and friends of all our residents, and we actively encourage you to visit. I was dragged into the feeding room and then held down. Send your story ideas to south.newsonline@bbc.co.uk. No rating/under appeal/rating suspended Official information from NHS about The Huntercombe Hospital Maidenhead including contact details, directions, opening hours and service/treatment details A spokesperson for Active Care Group, which merged with the Huntercombe Group last Christmas Eve, confirmed a young patient tragically passed away at the John Radcliffe hospital on Monday, February 14 but did not provide further details. The patient claimed staff were "uneducated" in treating eating disorders, and would "argue" with her. She believes this is due to the trauma of her experiences. Amber was restrained to prevent her from self-harming, or to be fed through a nasal tube. "This closure is testament to the strength and tenacity of the children and their families who have suffered in these places.". We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. "It's like whatyou read about asylums and workhouses, and it was horrendous. A Gannett Company. I was like: If I dont finish it, Im getting the whole thing again. Our Tier 4 Child and Adolescent Mental Health Services (CAMHS) hospitals deliver specialist treatment to young people with severe or complex mental health conditions who need intensive inpatient treatment. Suspended ratings are being reviewed by us and will be published soon. Now after my rehabilitation I am not only going back home, I'm going back to work. 0000026117 00000 n
During that time, we can reveal the CQC gave permission for 29 young people to be admitted. They started struggling to fit it, [but] would carry on anyway; sort of punching the back of my nose. Huntercombe Lane South, It is a 60 bed independent hospital. Active Care Group has now confirmed the unit would close by the end of May, saying a decision by the NHS to stop admitting patients had rendered its "service untenable". Leave a review Please refresh the page or navigate to another page on the site to be automatically logged in, Please refresh your browser to be logged in, Pinned down, force-fed and drugged into zombie-like state: Systemic abuse at childrens hospitals revealed, Whistleblowers claim children seriously harmed at scandal-hit mental health hospitals, Police investigating rape of child at scandal-hit mental health hospital, I waited nine months then had to move house to get any mental health care, NHS doctors stuck in Sudan after evacuation, union warns. We offer culinary schools to allow for the learning of new life whilst skills, that will with independent living in later life. 0000029927 00000 n
Published: 22:44 BST, 2 November 2022 | Updated: 22:44 BST, 2 November 2022. This story was updated with a response from Active Care Group about its Ivestsey Bank Hospital. There are a lot of patients who maybe caused significant harm to themselves, which could have been avoided had we had more staff.". Jane said her stay at the unit "broke" her, adding: "It made things worse. "My mum is my full-time carer as I cannot be on my own due to this. Sometimes it would be painful and they wouldn't listen.". It said the safety and care of its patients were a top priority and it was working to move patients from the hospital by end of May 2023. They asked lots of questions about Bonnie, and it was a huge relief.. 0000080232 00000 n
The physical injuries, the trauma and pain and suffering, and they were children. Huntercombe Hospital Maidenhead, in Berkshire, cares for children between the ages of 12 and 18. The nationwide figures cover almost all of the childrens mental health units in England, but do not cover medium secure services, which are usually for patients with the most acute needs or those who have come through the criminal justice system. She also claims that patients on high observation levels, because they were at risk of self-harm, were left to go to their rooms alone. In the CQC's May report, inspectors said young people told them they were treated unprofessionally, and that staff laughed during physical interventions and blamed patients for their health conditions. Finally, a nurse explained that the injuries had been caused by Bonnie headbanging, leaving Julie really shocked and upset. Last January, The Huntercombe Group merged with The Active Care Group, and the Huntercombe Hospital in Maidenhead has changed its name to Taplow Manor. It felt as though she had died, and there was this thing that looked like my daughter sitting across from me, but I had no relationship with her. Though it is a private hospital, many of its young patients (aged 12-18 with severe or complex mental health conditions) come via NHS referrals. Digital picture of King Charles which features thousands of individual drawings Do not sell or share my personal information. Huntercombe Hospital Maidenhead, in Berkshire, cares for children between the ages of 12 and 18. "There'd be two people - two grown adults laying across your leg, one on either arm and someone on your head holding your head in place, and that's five adults to one kid," she says. Data returned from the Piano 'meterActive/meterExpired' callback event. It provides specialist mental health services for adolescents and young people from 12 to 25 years of age and is registered to treat young people who are detained under the Mental Health Act 1983. They'd do it in communal areas. Figures obtained from the NHS show that Huntercombe's Maidenhead unit, Taplow Manor, was behind 57 per cent of the 2,875 sexual incidents and assaults reported to England's child and adolescent. Read more:The shocking truth of life in a children's mental health unit'Inadequate staffing' at Berkshire mental health unit 'put young people at risk''Treated worse than animals''It just felt like they'd given up on me'. We have our own Ofsted registered school on site so our young people can continue with their studies while receiving treatment, as long as they are well enough to attend. Please use Chrome browser for a more accessible video player, "When I used to be restrained people would hold me down for hours and hours. Health correspondent Rebecca Thomas reports, Find your bookmarks in your Independent Premium section, under my profile, Huntercombe Hospital in Maidenhead was responsible for more than half of the sex-related investigations reported in the 209 childrens mental health units across the country. Why not be the first? The BBC is not responsible for the content of external sites. What is clear from talking to Amber, her family and other former Huntercombe patients, is how they struggled with inadequate care which they were told was "normal". Some of the former patients we've gathered testimonies from were in these units as recently as February and March this year. Amber was restrained to prevent her from self-harming, or to be fed through a nasal tube. Alice, now 18 years old,says during that time she learned new ways to self-harm. One of those patients, Nima Hunt, has waived her right to anonymity in order to speak out. In May 2020, Bonnie was diagnosed with PTSD by a child psychologist, and in January 2021 the independent review found there were 172 incidences of the use of restraint for feeding her. The incident is being investigated by Thames Valley Police and the CQC. 0000011256 00000 n
She blamed the care she received for the deterioration in her condition, describing how she was restrained. And police are investigating the death of a patient at the hospital as well as an allegation of a child rape involving staff. Even one member of staff came forward to share her harrowing experience. She was discharged in March 2016 without adequate support, she claims. There are five separate units on our Maidenhead site spread across three buildings: Kennet: Eating Disorders Service, Thames, Juniper and Holly : Psychiatric Intensive Care Units and Tamar: General Adolescent Service. Did this woman die because her genitals were cut? Each unit has its own dedicated Consultant-led Multi-Disciplinary Team who have many years of experience in looking after young people with complex mental health conditions. This means we have also aligned them with the five domains of the Care Quality Commission (CQC) inspection standards to ensure we provide the very best care possible to all our residents. 0000107855 00000 n
The private unit is now finally due to be closed after an investigation by The Independent revealed allegations of verbal and physical abuse, prompting the NHS to withdraw patients. Video, The secret mine that hid the Nazis' stolen treasure, Shooting suspect was deported four times - US media, King Charles to wear golden robes for Coronation, More than 100 police hurt in French May Day protests, MasterChef Australia host Jock Zonfrillo dies, Disney faces countersuit in feud with Florida, Street piano confiscated as public 'break rules', NFL player's daughter, aged two, drowns in pool, US rock band Aerosmith announce farewell tour, Explosion derails train in Russian border region. 2 Academic Unit of Psychology, Developmental Brain-Behaviour Laboratory, University of Southampton, Southampton, UK; Huntercombe Hospital Maidenhead, Maidenhead, UK. Her eyes were swollen shut, and she had a black eye. A young female patient also made a report to the police of an alleged rape by another patient in 2019. Danae says she was often injured during restraints, which "pretty much happened every day", and had her hair pulled out. The BBC is not responsible for the content of external sites. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Inspectors found dried bloodstains on a wallin one ward, and were told patients were routinely self-harming by banging their heads against walls. I dont blame the staff, there simply werent enough of them and they werent well trained. A spokesperson for Active Care group said the difficult decision to close the hospital was made after the Thames Valley Provider Collaborative stopped admissions to the hospitals acute and eating disorder wards on 23 March 2023. Contact us Address Huntercombe Lane South Taplow Maidenhead Berkshire SL6 0PQ Get directions (opens in Google Maps) Phone 01628 667881 Online Visit Hospital website Send email to Hospital Find another hospital What patients say There are currently no reviews for The Huntercombe Hospital Maidenhead. Of the other private providers, Cygnet Health Care had 704 incidents reported across four hospitals, covering around 200 beds. There was this huge culture of blaming patients, and very Victorian [views], like [we were] fallen women These girls are mad. And not only that, but it must be your fault, because youre mad, so youre sexually unboundaried. These adverts enable local businesses to get in front of their target audience the local community. I came forward about the sexual abuse I experienced by a Huntercombe staff member in the hope that future patients would be protected. Alice Sweeting was in the Maidenhead unit between 2020 and 2021. Any other browser may experience partial or no support. From company updates to stress relieving tips and mental health management, and even podcasts were always releasing industry leading content. 0000011507 00000 n
Taplow Manor will be the third childrens hospital owned by the former Huntercombe Group to be closed following concerns over poor care. A spokesperson said: Taplow Manor is the largest unit of its type in the country, and the number of incidents reflects that. The report concludes the use of restraint was coercive in its frequency of use and lack of consideration of ways to reduce its use.. Some young patients were given sleep drugs not licensed for under-18s. What happens is that not only do they tell you no one will believe you, they can make all kinds of other threats as well. Day trips and other outings are always pre-planned and we like to travel in style with our own minibus allowing for safe travel. I saw children with psychosis have outbursts and staff would just say: I wish shed keep quiet. They said self-harm was attention seeking. To imply otherwise is misleading, as reporting incidents is critical in terms of creating a no blame culture and making sure patient safety issues are addressed quickly.. Despite warnings being sent to the health service at a rate of more than one a day since 2019 a total of 1,643 sexual incident reports no action was taken to stop vulnerable NHS patients being sent to the scandal-hit unit. is run by The Care Quality Commission (CQC) has rated Taplow Manor, which was formerly known as Huntercombe Hospital Maidenhead, as requires improvement following an inspection in June. Those who've agreed for their names and photos to be used form a striking collection of young faces who needed help. Active Care Group took over the Huntercombe Group Hospitals in 2021. I like being here with Active Care Group. Mental health hospital facing teen mistreatment claims to shut after Sky News investigation, Taplow Manor is set to close by the end of May, Amber Rehman blames the care she received for the deterioration in her mental health condition, Amber has detailed a catalogue of failings in her care, Patients of mental health units tell their story. Watcombe Hall closed in 2017 after it was placed in special measures. I was dragged into the feeding roomand then held down. She falters and cant speak. The staff were so nice, says Julie. The Huntercombe Group closed down three of its children's mental health units, but two remain open - the Maidenhead unit in Berkshire where Amber and 'Sally' went, and another in Stafford. CQC have also told the hospital to make urgent improvements to the way staff carry out observations to keep young people safe. we have taken enforcement action. the service is performing exceptionally well. Bonnie became anorexic after beingbullied and the death of her grandmother. Our goal is to care for people and help them lead rich, rewarding and meaningful lives, however that looks for them. She admits finding it hard to relax, and after our interview she goes for a drive with her father to clear her mind. Last month it was revealed that a further sexual assault, at a unit in Stafford owned by Active Care Group, had been reported to the police in recent weeks. Danielle Middleton was an inpatient at Maidenhead at the same time, between 2014 and 2016. When the CQC inspected the unit in December 2022 there was a cap on the number of patients it could treat, up to 22, due to care concerns identified in June 2021. Amber Rehman, who told Sky News "I've been suicidal all my life", was 15 when she went into the Maidenhead unit with serious mental health problems. I'd fall asleep sometimes. "We, as parents, were reassured by staff that this was standard practice, although we have subsequently learned that restraint should only ever be used as a last resort, not as a routine procedure. HUNDREDS of people have demanded a mental health hospital to close down after a patient tragically passed away. Overall: Inadequate. Danae Rackliff was 15 when she was admitted there in 2017 for help with an eating disorder. Report published: Kate changes into 379 jacket from Alexa Chung's Barbour collection as she and Prince A royally BIG portrait! "Every single day I was getting bruises all over my body. A PSYCHIATRIC hospital in Maidenhead which was declared "unfit for purpose" by the CQC has announced it will be closing. Apply to Huntercombe jobs now hiring in Maidenhead on Indeed.com, the worlds largest job site. Please fill out the form below and our services team will respond quickly and efficiently to your enquiry. But what we will be seeing is the tip of the iceberg.. Huntercombe Lane South, Taplow, Maidenhead, Berkshire, SL6 0PQ (01628) 667881. In response to the complaints made in the more than 20 testimonies we have gathered from former patients or their families about the care received at Huntercombe units she said: Two months after the takeover a patient at the Maidenhead unit - now called Taplow Manor - died. No one's gonna get better in that environment. The provider of this service changed. We are carrying out a review of quality at Huntercombe Hospital - Maidenhead. An NHS spokesperson said: The overriding priority for the NHS and all parties, must be the care and safety of patients in Taplow Manor. I've got a 1 ot 1 each day, and all the staff are really nice and kind. Following this inspection, we served the provider with a letter of intent under Section 31 of the Health and Social Care Act 2008, to warn them of possible urgent enforcement . Huntercombe Hospital in Maidenhead has been placed in special measures by the CQC A mental health hospital where blood stains were found on a wall has been placed in special measures, the. We draw on a wide range of evidence to help inform how we treat and support every young person we care for. Nikki challenged the methods used to treat Amber, but says she wasn't listened to. The following year, the NHS and the Royal College of Psychiatrists set up a group to tackle the problem. In 2014 The Huntercombe Group was successfully sued by Natasha Beauchamp for failing to provide appropriate psychiatric treatment. It said: Anyone receiving treatment in an inpatient mental health facility should receive safe, high-quality and compassionate care, and be treated with dignity and respect., Rape Crisis offers support for those affected by rape and sexual abuse. We are dedicated to providing caring, supportive, recovery-focused treatment and we achieve this by working together with our young people, their families and other professionals. We're here to help people live the very best life possible. Please refresh the page or navigate to another page on the site to be automatically logged in, Please refresh your browser to be logged in, Police investigating sexual assault at scandal-hit childrens hospital as watchdog threatens closure, Scandal-hit childrens hospital sanctioned by watchdog after systemic abuse revealed, Whistleblowers claim children seriously harmed at scandal-hit mental health hospitals, Government orders urgent review into safety of mental health patients in England, Ive been shoved, punched and spit on I believe Covid lockdowns are to blame, NHS slammed for sending children to hospital despite 1,600 sexual safety incidents, Thousands of sexual safety incidents at childrens hospitals not reported to watchdog, Scandal-hit hospital to close after investigation by The Independent. How to look regal by the experts the royals rely on:Tinned mackerel for youthful skin, walking through a Want better sleep? Inspectors said though the team had improved morale and the hospital was "cleaner and brighter", staff training was inconsistent and some felt they were not "adequately supported" in their roles. The use of restraint was, at times, "coercive", and it recommended an urgent audit of the use of restraint. Police are still investigating, so we are unable to reveal more details of what happened. Sky News can reveal NHS England has paid The Huntercombe Group now Active Care Group - almost 190m since 2015. Windsor, The 7ha site is bounded to the north by the grounds of a research laboratory, to the west by Huntercombe Lane South, to the east by the Huntercombe spur of the M4 motorway, and to the south by Huntercombe Farmhouse and a path which runs east of it. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. 169 54
The Huntercombe Group closed down three of its children's mental health units, but two remain open - the Maidenhead unit in Berkshire where Amber and 'Sally' went, and another in Stafford. 0000081167 00000 n
It felt like very quickly, from admission, we lost our daughter. See new profile We are carrying out a review of quality at Huntercombe Hospital - Maidenhead. A single childrens mental health hospital with just 59 beds reported more than 1,600 sexual safety incidents in four years, shocking NHS figures reveal. During Femails investigation, we heard accounts from severalformer Huntercombe patients. I remember one lovely female staff member actually crying, saying: I dont know how to help you. . 0000003701 00000 n
Browser Support Editors' Code of Practice. I don't know why they're still running.". 'They'd hold you down and you'd be crying screaming'. Start your Independent Premium subscription today. The review, shared with Sky News and published in 2021, was highly critical. After I suffered a brain injury I was unable to speak, I didn't know what a window or a door was. The Care Quality Commission (CQC) said it was inadequate in February but its operator has changed since then and it is now rated as requiring improvement. We use cookies to improve the performance of our website. Amber was 15 when she went into the Maidenhead unit with serious mental health problems. Due to patient numbers reducing, we will lose specialist staff and therefore the ability to provide an effective and safe service to these young people. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. The Huntercombe Group said it had "learned lessons". Our model of care is clinically led and has been put together by our doctors, nurses, psychologists, therapists, social worker and other experts in this field. See old profile. READ MORE:Berkshire schools: Parents fined for not taking children to school. Also speaking to Sky News, lawyer Mark McGhee, who represents several former patients in the units run by the Huntercombe Group, said he had been told of allegations of "violations of human rights and serious physical, emotional and in some cases potential sexual abuse over a period well in excess of 10 years. SL6 0PQ, In One time I saw a female patient attempt suicide. the service is performing exceptionally well. The CQC has been notified about more than 700 incidents - which included serious injuries, whistleblowing or sexual safety concerns - since 2015. Requires improvement I saw a child kneeing herself in the face. Bonnie describes how she and other girls were repeatedly force-fed with a nasogastric tube. What's emerged are disturbing themes about the treatment of patients: the overuse of restraint and medication; poor observation levels which left youngsters at increased risk of self-harm; and an environment where they felt they wouldn't get better. Yet three years later in 2017 a CQC inspection into all of Huntercombe's children's mental health units highlighted concerns about staffing and observations, and raised questions over the systems to put lessons learned into practice. Email rebecca.thomas@independent.co.uk. Amber's mother, Nikki Boughton-Smith, said: "You hand your child over thinking they're going to get the help and the care, and the minute you realise they're not getting that. and worse than ever you can't do anything about it.". Yet she quickly became alarmed by what she describes as a profound lack of care, resulting in the death of a patient earlier this year, the full details of which cannot yet be disclosed. We don't rate every type of service. They also allege that an ungloved hand was thrust into her mouth during one restraint. Then, in November 2018, she was sectioned under the mental health act and sent to Kennet, the eating disorders ward at Huntercombe. She looked like shed been in a fight. But just one Huntercombe Hospital in Maidenhead was responsible for more than half of these reports to the health service. Sorry we are not currently accepting comments on this article. Neve Smith, a 20-year-old biomedical student at Southampton University, was admitted to Kennet ward in August 2015, aged 13. Active Care Group said there are currently no plans by the NHS to pause admissions or by itself close Ivetsey Bank hospital. 0000116329 00000 n
And I don't think I'm the only one. Youngsters told inspectors they did not feel safe at the Maidenhead unit and felt it should be shut down. The patient herself told us she self-harmed in a way that left the wall covered in blood. You can find out more about archived services and how you can use the information on our page about, Caring for people whose rights are restricted under the Mental Health Act. Reacting to news of the hospital closure, her mother Nikki Boughton-Smith told Sky News it was a "really amazing first step in recognising that there's been years of abuse, neglect and wrongdoing". ", The previous owners of The Huntercombe Group, Elli Investments Group, told us: "We regret that these hospitals and specialist care services, which were owned and independently managed by The Huntercombe Group, failed to meet the expected standards for high-quality care.
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