Read full return policy Add a gift receipt for easy returns Subscribe & Save: 10% 15% $39.56 First delivery on Apr 19 Ships from: Amazon Sold by: Petlab Have one to sell? They are the founders of Petlab Co ., a direct to consumer (DTC) pet supplement. Managing finances can be hard. Please locate your account by entering email address or credit card number. I was able to cancel the subscription but wasted $40.Update: The company did provide a refund. Did you know that an imbalanced gut can lead to digestive issues, weight gain, itching, yeast issues and even depression? Contains high-quality ingredients, including honey, turmeric curcumin and essential fatty acids from salmon oil, flaxseed oil and coconut oil. Locate the subscription you want to cancel and click "Edit.". Here at PetLab Co., we are driven singularly by one very important goal: to improve the lives of all pets. Login to your account and change your subscription settings at https://promo.thepetlabco.com/order/index.php. All the best, PetLab Co. No response. Based in New York City, NY, the brand is committed to providing pet owners with only the best in qualitybecause thats what its team wants to give to its very own pets. I'll keep you posted. We care about our customers' and their pets' experiences. Both of my dogs, for their ages, have amazing teeth and gum. I immediately stopped the use of the probiotics for my other dog. BBB Business Profiles generally cover a three-year reporting period. I ordered PetLabs' dental to add to his water, and MAYBE his dental health will improve before his scheduled surgery! Managing finances can be hard. The company formulates its products in the U.S. and ships them at no cost. If he moves the wrong way, it hurts him and he limps around. Be the first one to find this review helpful. Hello Jason,We are sorry to hear that you didn't see the desired results in your pet. While the time I had my dear Carly on the products, unfortunately Im having to discontinue due my having to put her down. Every two months, the vet charges me $379, and they would give her a shot of steroids and some eardrops. How long a notice period is can differ per company. PetLab Co.'s dog ear wash has been designed to safely and potently rinse and clean your dog's ear canal. Bunch of little lumps and bumps are gone and shes just happier. Its so amazing to see how a simple product can change everything. We are also refunding the most recent order. Please note: you dont automatically create an account by subscribing to a Your letter of termination will be signed for you automatically. I had to literally cancel my debit card causing me other problems just so that I don't get billed. It's starting to grow out. page, you will find your currently active subscriptions. Simply scroll down between Delay Delivery and Cancel subscription. The vet told me he was probably allergic to numerous things is why I chose this one. Hello YP,We are sorry to hear about your pup and hope that they are doing well now. You will receive an email confirming your changes and/or cancellation. He's been fine since. I was told to just block the emails. I contacted the company via e-mail and they ask for a reason for cancellation. Our mission is simple. Once youre logged in to the The majority of pet owners are ecstatic about the difference the brands products make in their pets lives. so by contacting customer support via the contact formhere, providing details of your request to change your subscription payment Here are 8 tips for writing great reviews. According to the product reviews, the probiotic chews seems especially effective for yeast, allergy and general itching issues. This policy can also be accessed at the bottom of our website. Website doesnt respond. Medical conditions can only be diagnosed by a licensed veterinarian. We value your support and feedback tremendously, thank you for sharing it with us. I immediately emailed and tried to cancel the automatic subscription. You can manage your subscription by logging into your account as shown below or clicking. Now I have to open a charge dispute with **** to cancel my subscription that way, which has caused my bank to send a replacement card with a $40 fee. has any medical condition, you are urged to consult your veterinarian. With PetLab Co. there is a possible term of notice. Business should be transparent and do not miss lead customers in thinking that canceling is and option on their website. I would definitely recommend them to anyone for their furbabys needs! Call in pets at home. PetLab Co. is not intended to diagnose, treat, cure or prevent any disease. 75,540 talking about this. She has been notified of these updates. We have products for Gut Health, Allergies, Dental , Skin & Coat, Treats, and convenient Bundles. Xpendy.com is an independent website and is not affiliated with PetLab Co.. More information about cancelling PetLab Co.?>>, PetLab Co.West street 14th, 413, floor 210014 New YorkUnited states. In terms of a breakdown, 81% of customers awarded the chews a 4 or 5/5-star score, while just 6% gave them a 1/5-star rating. The reason to choose for a registered letter is that it offers security. Get started with Truebill today, so you never overpay again. For orders in transit with USPS, you can sign up to provide Delivery Instructions through their website. You can remove your add-ons at the top of your subscription settings, as well Medical Enter the updated address information and Save, Choose either Paypal or Credit/Debit Card, Enter the updated payment information and Save. PetLab Co. creates food-based supplements to common health issues. . PetLab Co. develops nutritious and delicious solutions to common pet ailments. Aller-Omega Chews (immune-boosting and anti-inflammatory), Vitality Pro (for maintaining physical and cognitive abilities). I don't know how much time we've got left with Gucci, but we want to make it the best. Please keep us updated about his progress. We care greatly about our customers and are happy to hear you recommended our products to your friend. I called Petlab and they were very quick to address that. If you would like to change the items in your subscription, then all you need to do is fill out our customer service contact form. We want to clarify that we have not been repeatedly reaching out to this customer, and we have only reached out once by phone and then we sent one follow up email as well on 11/1/2022. Companies can ask for reviews via automatic invitations. We are happy to hear that you are using the Probiotic Chews for your fur baby. I give that to my oldest dog and he does wonderful on that. I saw the videos and read some of the other comments outside of the website and decided to give this a shot. Thank you for the opportunity to respond. Now i don't mind if they lick my face. Thank you so much for sharing your wonderful feedback! I was able to cancel the subscription but wasted $40. PetLab Co. is not intended to diagnose, treat, cure or prevent any disease. Your submission has been received! Please use a valid email. The phone number just rings and rings and messages have not been returned. All the best,PetLab Co. Many reviewers go so far as to state that "if they made a human version," they'd take it! Hey Steve, Thank you for being patient and for the update. I also tried the stuff you put in the water for their breath and their teeth, and that seemed to work, but I wasn't as diligent about it. He has been on multiple rounds of antibiotic for his scratching and making sores and his skin would be raw, patches of hair would fall out and his skin would be bright pink. After 25 minutes on hold, I was told to leave my name and email address. Contacted the company and was asked to answer a list full list of questions for a refund to be considered. We had to poke a hole through it and try to squeeze the oil on to something that he would eat. All in all, PetLab Co.products are rated above 4/5 stars. Thank you for giving us an opportunity to help your dog. Please consult your veterinarian Now, our Chihuahua just gets around so much better. How can I cancel PetLab Co.? You can Change Frequency from every 2 week to every 6 months if your current delivery schedule isn't just right. What if my order gets lost? If your pet has, or you suspect your pet It has four items for cats: The companys prices (with a subscription) range from $10.66 to $32.81 for dog items and $11.22 to $31.72 for cat items at the time of publishing. Get buying tips about Pet Stores delivered to your inbox. PetLab Co. - Supplies, Treats, Snacks & Chews - Join The Pack Save 20% on our Joint Care Chew When you subscribe today! But it did. He doesn't itch anymore. *** tried over a dozen ********** doesnt work, & everytime I try to contact them through their contact form it says theres an error. I purchased the product for $38.69 as a joint supplement for my dogs which is what it was advertised for. Their fraud charges have now been refunded, and we encouraged them to call us back should they need any further assistance. Thanks Petlab! If you are wondering if PetLab Co. products are safe for everyday use then you will be happy to hear that all PetLab Co. Products have been approved for daily consumption. Like an adorable puppy, PetLab Co. is no stranger to attention. I purchased this product on ***** My dog didnt like it and it smelled horrible. I can provide all of the order numbers, the first one being the ONLY one I authorized:7/11/22 order #******* (authorized a one time order)8/11/22 order #******* (not authorized, I was charged $50.75)9/11/22 order #******* (I did not authorize this)10/10/22 order #******* (not authorized)11/11/22 order #******* (not authorized)I have been trying desperately to cancel this auto ship and the website is rigged to not allow you to proceed. He's still a bit pink, but it's a lot better than it was. November 11th I called and I was able to get through and yes, I agree, I did provide the incorrect email in this complaint. If your product is not defective, please submit a return request by contacting us and place a separate order. Thank you for sharing your positive experience with us! your pet will stop their supplement intake! So he had bad joints. I think that if they stood by their product , I should get a refund upon returning product. Its product lineup is fleshed out with amazing products such as: These solutions can help aid your pet when suffering from allergies, yeast, bad breath and mobility issues. Other than that, they work great. This is the support portal, how do I get back to the PetLab website? We did have some technical issues with our customer account portal during that time that *** have contributed to the customer's difficulties. Petlab Co. is a top-notch company!! And I didn't know if it actually worked. It concerned me because of the imitations. Any questions or concerns I had were answered quickly and they truly go above and beyond for their customers!! Throughout this PetLab Co. review, I kept an eye out for deals offered on the brands website. We always take a minute to get warmed up. Hi Cross Family, It means a lot to us that you took the time to share how our product has helped your dog's issues.
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