What should you do if you are a business? intended for the named addressee(s) only and may contain marked material Run by Volunteers and powered by Alaveteli. This can include dirty conditions, unhygienic food handling, unexpected objects in your food, mouldy food, or food that has made you ill. You will need to wait until your next scheduled collection. County Council, Room 2.87, Sessions House, County Hall, Maidstone. Do you need to renew your garden waste subscription? software or data resulting from this e-mail If you have received this Want the latest council news delivered straight to your inbox? 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Information provided to us will be kept for a suitable period specific to your complaint. Precautions have been taken to ensure that this is a virus free message The council reserves the right to withdraw the service without any customer default by giving a specified period of notice of 28 days. A site to help anyone submit a Freedom of Information request. The first collection of garden waste will commence no earlier than seven working days or on your next scheduled collection date whichever is soonest. may have interactions with you which results in us receiving and Garden waste containers must be presented at the kerbside on the boundary of the property no later than 6am on the day of collection and in a safe manner. Councils data protection pages which can be found at Make a complaint about a food business or product if you are unhappy with food hygiene standards. Affected households will be. UNFRAMED, Ashfords first Mural Festival comes to an end but art trail to stay in situ, Ashford Port Health given the green light to start border checks at Sevington, Ashford taxi driver loses appeal against revoked licence, Ashford International Studios project gathers pace, Freedom Leisure announced as new operator of Tenterden Leisure Centre, Celebrate the Coronation of His Majesty King Charles III, Ashford's street art festival UNFRAMED is now in full swing, Council outlines progress being made on Stodmarsh mitigation measures, Have your say on 4 May; key dates loom for Ashford borough and parish elections, Work to begin on Reptons copper beech tree, New virtualShoppingGuide forresidents and businesses in AshfordandTenterdengoes live this week, An update on Ashford Borough Council's Corporate Property portfolio, Businesses need to act on new NHS COVID-19 app, Moving Forward for Kent campaign is launched, Ashford businesses invited to apply for EU funding. Ashford Borough Council reserves the right to cancel collections in unpredictable circumstances such as extreme weather conditions or 'force majeure' without prior notice and without. Dear Ashford Borough Council, Under the Freedom Of Information Act I would like to request the following data: - The number of missed bin collections in 2018, 2019 and 2020 - How many extra bin lorries had to be sent out to pick up bins missed during their routine collections in 2018, 2019, 2020 Please not there will be NO changes to bin collections for bank holiday Monday 1 May. Report a missed bin. Containers are used at the Customers own risk. Wear suitable clothes and footwear and keep children in your car. The garden waste service will now operate on a rolling year basis. If you have an account you can log in and select 'New Requests' to submit your collection request. It is the customers responsibility to safely store the containers on their property between collections and to position the containers so as to avoid nuisance or obstruction when putting them out for collection. Suspected food poisoningPoor hygiene practicesA problem with a food product, Dangerous structureFly-postingPlanning breach, Benefit fraudCouncil tax change of addressHousing benefit and council tax support change in circumstances formCouncil tax landlords tenancy informationCancel your council tax single occupancy discountNational Non Domestic Rates occupation formNational Non Domestic Rates vacation form. services through our wholly owned subsidiary For example SW1A 2AA Find a postcode on Royal Mail's postcode finder What you need to know. is a registered charity in England and Wales (1076346) If your renewal date is on or after the 1st June 2023 there has been a price increase to 45. Details of collection days will be published on Ashford Borough Councils website. Licensing and permits. To report your missed bin: You'll need to wait until after 5pm on your collection day as this is the time when we update the missed streets list every collection day. Download We wont collect extra bags left out with your bin, and your bin should have a closed lid. This will affect all services provided by Biffa under their contract with Wirral Council for six days from Monday 5th December until 23.59pm on Saturday 10th December, meaning there will be no household bin collections, bulk bin collection (including from schools), bulky waste collections, street cleaning or emptying of public litter bins. Report a missed bin. A site to help anyone submit a Freedom of Information request. Sign up for our low cost fortnightly garden waste collections. Details of Christmas and New Year schedule changes will be advertised on Ashford Borough Councils website. What should you do if you are a business? If your bin has been missed but your neighbours has been collected, please report it. Your data may be shared with other departments Proxy votes. If you're struggling to use the form please get in touch using the contact details on this page. We will Help us protect your right to hold public authorities to account. Report missed bin collections Make payments online (e.g. We may contact you to participate in customer satisfaction surveys. View as HTML, Dear Lauren Smithson, Thank you for your recent Freedom of Information Team Leaders may check the CCTV from the collection vehicle to verify the authenticity of a "missed bin". In the interim, Biffa are delivering sacks to residents that await delivery of a bin. UNFRAMED, Ashfords first Mural Festival comes to an end but art trail to stay in situ, Ashford Port Health given the green light to start border checks at Sevington, Ashford taxi driver loses appeal against revoked licence, Ashford International Studios project gathers pace, Freedom Leisure announced as new operator of Tenterden Leisure Centre, Celebrate the Coronation of His Majesty King Charles III, Ashford's street art festival UNFRAMED is now in full swing, Council outlines progress being made on Stodmarsh mitigation measures, Have your say on 4 May; key dates loom for Ashford borough and parish elections, Work to begin on Reptons copper beech tree, New virtualShoppingGuide forresidents and businesses in AshfordandTenterdengoes live this week, An update on Ashford Borough Council's Corporate Property portfolio, Businesses need to act on new NHS COVID-19 app, Moving Forward for Kent campaign is launched, Ashford businesses invited to apply for EU funding. Report a missed bin. These include making an application, making a payment, or reporting something. Bin collection calendar; What goes in this bin? Penalty Charge Notice - How to Appeal section, General refuse and recycling service reporting form, https://www.ashford.gov.uk/transparency/information-rights/privacy. Your wheeled bins must be ready by 7am on collection day and placed at your nearest collection point at the. UNFRAMED, Ashfords first Mural Festival comes to an end but art trail to stay in situ, Ashford Port Health given the green light to start border checks at Sevington, Ashford taxi driver loses appeal against revoked licence, Ashford International Studios project gathers pace, Freedom Leisure announced as new operator of Tenterden Leisure Centre, Celebrate the Coronation of His Majesty King Charles III, Ashford's street art festival UNFRAMED is now in full swing, Council outlines progress being made on Stodmarsh mitigation measures, Have your say on 4 May; key dates loom for Ashford borough and parish elections, Work to begin on Reptons copper beech tree, New virtualShoppingGuide forresidents and businesses in AshfordandTenterdengoes live this week, An update on Ashford Borough Council's Corporate Property portfolio, Businesses need to act on new NHS COVID-19 app, Moving Forward for Kent campaign is launched, Ashford businesses invited to apply for EU funding.