Our reputation for tightly managed processes, air-tight compliance, and multiple security checkpoints is unmatched. The Office of Federal Student Aid awarded new contracts to five loan servicersa key milestone in the Education Department's years-long effort to modernize its student loan system. Our risk management and compliance controls protect our clients' investments through evolving regulatory and policy changes. Our hours of operation are Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. Customer Care Department at, 1-855-262-4737. For California Consumers: Please be advised that when you log into the website, we will be collecting your personal information.Click hereto view our California Consumer Privacy Act Notice that details the categories of personal information that will be collected and the purpose for which the information will be used. Choose an option below to set up Autopay: Arrange with your financial institution to have payments sent to us every month. Register here Do you want to make a payment? At GMFS LLC, we want you to feeltaken care of. Please note a mortgage servicer is not obligated to respond to an untimely request for information or notice of error. Our dedicated relationship managers engage with clients often even daily to ensure alignment to their objectives. Enroll in paperless communication today. Customer Care Department at, 1-800-315-4757. If you have any questions or need assistance, please reach out to our Login to access your account You can find our . 800-315-4757. Learn about doxo and how we protect users' payments. Please note that Specialized Loan Servicing LLC ("SLS") makes no endorsement or claims about the accuracy or content of the information contained or the products found on third-party websites. Please note these general contacts above should not be used to submit a request for information or notice of error regarding your account. For California Consumers: Please be advised that when you log into the website, we will be collecting your personal information.Click hereto view our California Consumer Privacy Act Notice that details the categories of personal information that will be collected and the purpose for which the information will be used. To view all available payment methods, please click here. To view all available payment methods, please click here. And we do it all on a global scale. All property insurance policies should include the following mortgagee clause: Insurance documents may be mailed to the address above, faxed to 1-678-475-8763 or uploaded to www.MyCoverageInfo.com/SLS. After receipt of a notice of error, SLS will not furnish adverse information to a credit reporting agency regarding any payment that is the subject of a notice of error while your inquiry is being reviewed. On May 11 2020, the Consumer Financial Protection Bureau (Bureau) issued a consent order against Specialized Loan Servicing, LLC (SLS), a mortgage-loan servicer in Colorado. creating an account at the Insurance Loss Claim Website. If you have any questions or need assistance, please reach out to our As part of the home ownership process, you are required to maintain insurance to protect your home. Common questions, curated and answered by doxo, about paying Specialized Loan Servicing bills. 1996 - 2023 Computershare Limited. contact the administrators of such websites with any questions or concerns regarding She was empathetic and showed genuine interest!, "My agent did a great job welcoming me to SLS. Alternatively, you may communicate with us regarding your loss claims by sending your check(s) and other required documents via regular mail or overnight mail or via fax at any time, as follows: For other inquiries please call our Insurance Department at 1-800-441-4145, If your inquiry involves real estate taxes, please contact our Tax Department at 1-866-801-1373. Want more success in today's market? New York Customers: The online messaging feature is not available. Our well-rounded co-issue team purchases your MSRs quickly with consistent, reliable delivery options and competitive pricing. As of February 29, 2020, SLS serviced a portfolio of mortgage loans worth about $112.69 billion. The security and privacy policies of the third-party may be different than those of SLS. Pay your Specialized Loan Servicing bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. For requests for information and notices of error regarding your account, please use the address SLS has designated under the Real Estate Settlement and Procedures Act and Regulation X for this purpose: Request for Information: A request for information is a written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) relating to the servicing of the mortgage loan that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the information you are requesting regarding your account. Please be advised that by refinancing your current loan, your total finance charges may be higher over the life of the loan. A request for information or notice of error does not prevent GMFS from initiating foreclosure if proper grounds exist under the mortgage documents. Login UPLOAD DOCUMENTS FREQUENTLY ASKED QUESTIONS JOIN OUR TEAM A A A Toll Free: 1-800-258-8602 Welcome, SPS customers. instructions how to enable JavaScript in your web browser. P.O. My loan was transferred to them and its been a miserable experience from the get go. Do you want to view informational videos regarding the servicing of your mortgage? Logos and other trademarks within this site are the property of their respective owners. Contact Angel Oak Home Loans to learn about their innovative mortgage loan products. Restrictions and conditions may apply. Borrowers Have the ability to see all their loans all under a single portal user login; and are able to schedule online ACH payments. For licensing information, go to:www.nmlsconsumeraccess.org CMC Funding, Inc: NMLS ID 41998 That's how we deliver timely and helpful advice, better business insights, and essential industry projections. All disputes must be sent to the designated address found under the Disputes tab. If you're not sure if the impact in your area has been declared as a natural disaster, visit the website Federal Emergency Management Agency's (FEMA) for more information. We deep expertise in servicing HELOCs and many other asset classes. GMFS will provide a written acknowledgment of your inquiry within 5 days of receipt of your request (excluding legal public holidays, Saturdays and Sundays). Notice of Error: A notice of error is written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) that asserts a certain specified error that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the error you believe occurred relating to the servicing of the mortgage account. Download forms Watch how-to videos Read our general FAQs Read our adjustable rate indices FAQ Read our blog. We monitor your coverage and will reach out to you, your carrier . Did you receive a welcome packet from us? As you will be entering a website hosted by another party, we encourage you to read and evaluate the privacy and security policies of the site you are entering. Please note a mortgage servicer is not obligated to respond to an untimely request for information or notice of error. He did not rush me off the phone or cut me off; and his answers to my questions showed he took the time to actually listen. At FirstBank, we want you to feel taken care of. We drive innovation and develop flexible solutions with forward-thinking technology that help clients reach their goals. Our seamless onboarding, transparent reporting, and laser-focused loan management help clients sleep at night knowing all their loans are in good hands 24/7. Our average six-month cure rate of 54.8% on loans transferred in at 60+ days delinquent reflects our commitment to loan performance. Have you recently receiveda welcome packet from us?Set up your account. Read more about our success on our news page. For general inquiries and communications that do not include requests for information or a notice of error regarding your account, our general mailing address is: You may contact Customer Support via your message center by logging into your account, clicking on the message center letter icon, and clicking the New Message icon. Resolution Process What You Can Expect: Untimely Requests: A request for information or notice of error is not considered timely if the written correspondence is received more than one year after either the date of transfer of servicing or the date the mortgage account was discharged (either paid in full or discharged through foreclosure or a deed in lieu of foreclosure or a short sale without full satisfaction of the underlying contractual obligation). A complaint form and instructions may be downloaded and printed from the Departments website located at www.sml.texas.gov or obtained from the Department upon request by mail at the address above, by telephone at its toll-free consumer hotline listed above, or by email at smlinfo@sml.texas.gov. Most Recent. Please be advised that you will no longer be subject to, or under the protection of, our privacy and security policies. The security and privacy policies of the third-party may be different than those of SLS. Please note that Specialized Loan Servicing LLC ("SLS") makes no endorsement or claims about the accuracy or content of the information contained or the products found on third-party websites. For residents of New York City: Please be advised that language access services may be available to you by contacting our Customer Care number. For residential mortgage loans on real estate located in the State of Texas: COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 21, AUSTIN, TEXAS 78705. If you have any questions or need assistance, please reach out to our 123 reviews. To Request a payoff statement for your loan. Specialized Loan Servicing LLC: NMLS ID 2168 Affiliated Entities: CMC Funding, Inc: NMLS ID 41998 For licensing information, go to: www.nmlsconsumeraccess.org If you have any questions or need assistance, please reach out to our Computershare Loan Services (CLS) is a single-source provider of mortgage services. All payments should be made payable to Specialized Loan Servicing, including those made via MoneyGram or Western Union. After receipt of a notice of error, GMFS will not furnish adverse information to a credit reporting agency regarding any payment that is the subject of a notice of error while your inquiry is being reviewed. Thats just one reason banks, credit unions, IMBs and FinTechs choose, and stay with, us. How We Track Your Coverage. This statement does not apply if SLS is servicing your residential mortgage loan. If you have experienced a loss and need to submit a claim, you may upload the required documents and track the progress of your claim online 24/7 by accessing and If you have received a request to submit funds made payable to an individual, please contact Customer Care Department with questions at 1-866-392-1860 Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. All property insurance policies should include the following mortgagee clause: Insurance documents may be mailed to the address above, faxed to 1-678-475-8763 or uploaded to www.MyCoverageInfo.com/SLS. To view all available payment methods, please click here. Brokers Have the ability to see all their originated loans, monitor the loan aging and loan life-cycle. Angel Oak will provide a written acknowledgment of your inquiry within 5 days of receipt of your request (excluding legal public holidays, Saturdays and Sundays). No endorsement has been given nor is implied. Welcome, SPS customers. Please be advised that Specialized Loan Servicing LLC is not a lender. The department is planning to launch the first phase of the modernization next year. Should your payment amount change, the new payment will be automatically deducted from your bank account. The overhaul would eventually centralize the student loan servicing system . A complaint form and instructions may be downloaded and printed from the Departments website located at www.sml.texas.gov or obtained from the Department upon request by mail at the address above, by telephone at its toll-free consumer hotline listed above, or by email at smlinfo@sml.texas.gov. Total scurve, they practice shady business practices and have little to no regards for morals or ethics. To ensure prompt and accurate processing of your payment, please include This portal provides its users with real-time access to account information, in a secure and user friendly interface. If you have experienced a loss and need to submit a claim, you may upload the required documents and track the progress of your claim online 24/7 by accessing and Online: Log into your account and select the Payoff Quote option located on the Home screen. Button to open Collapsible left side menu. Explore guides to help you plan for big financial goals, For many struggling mortgage borrowers with home equity, selling their home could be an alternative to foreclosure, CFPB Takes Action Against Carrington Mortgage for Cheating Homeowners out of CARES Act Rights. Please visit www.SLS.net to create or manage your account. We are rankedTier 1 by FHA and Ginnie Mae and receiveconsistent recognition from Fannie Mae's Servicer Total Achievement and Rewards (STAR) award and Freddie Mac's Servicer Honors and Rewards Program (SHARP). A complaint form and instructions may be downloaded and printed from the Departments website located at www.sml.texas.gov or obtained from the Department upon request by mail at the address above, by telephone at its toll-free consumer hotline listed above, or by email at smlinfo@sml.texas.gov. For general inquiries and communications that do not include requests for information or a notice of error regarding your account, our general mailing address is: You may contact Customer Support via your message center by logging into your account, clicking on the message center letter icon, and clicking the New Message icon. All property insurance policies should include the following mortgagee clause: Insurance documents may be mailed to the address above, faxed to 1-678-475-8763 or uploaded to www.MyCoverageInfo.com/SLS. Angel Oak will provide a written response within 30 days (excluding legal public holidays, Saturdays and Sundays) and will make corrections to your account, if appropriate, depending on the outcome of our review. NEW USER SIGN UP MAKE A PAYMENT Cancel Fax to: Angel Oak Home Loans LLC 1-720-241-7537 Attention: Payoff Department Please include your name and loan number on all requests. After receipt of a notice of error, Angel Oak will not furnish adverse information to a credit reporting agency regarding any payment that is the subject of a notice of error while your inquiry is being reviewed. Box 636005 Littleton, CO 80163-6005 Phone . or whether any other transaction fees may apply. Welcome to Servicing Loans. For licensing information, go to:www.nmlsconsumeraccess.org 1-678-459-9746 (Attention: Loss Draft Department). For California Consumers: Please be advised that when you log into the website, we will be collecting your personal information.Click hereto view our California Consumer Privacy Act Notice that details the categories of personal information that will be collected and the purpose for which the information will be used. 1-678-459-9746 (Attention: Loss Draft Department). Pay with your Visa, MasterCard, or Discover debit card, with Apple Pay, or with your bank account. Our global footprint means we have the support to maintain robust compliance, audit, risk, and business continuity planning programs offering peace of mind to our clients and their customers. The consent order requires SLS to pay $775,000 in monetary relief to consumers, waive $500,000 in borrower deficiencies, pay a $250,000 civil money penalty, and implement procedures to ensure compliance with RESPA and Regulation X. Specialized Loan Servicing LLC: NMLS 2168 Mortgage and other bills can be paid at doxo. Online: Log into your account and select the Payoff Quote option located on the Home screen. If you are in a confirmed FEMA disaster area, please contact Customer Service at 1-866-392-1860. Original review: Dec. 30, 2022. Here are some helpful videos about common mortgage related topics. If you reside in an area impacted by a federally-declared disaster, you may qualify for a short-term disaster forbearance. All rights reserved. Notice of Error: A notice of error is written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) that asserts a certain specified error that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the error you believe occurred relating to the servicing of the mortgage account. Lenders . Click here to view our California Consumer Privacy Act Notice that details the categories of personal information that will be collected and the purpose for which the information will be used. Please note a mortgage servicer is not obligated to respond to an untimely request for information or notice of error. Here are some commonly used forms to manage your mortgage account. Please sign in to access your account. We accept calls from relay services on behalf of hearing-impaired borrowers. A complaint form and instructions may be downloaded and printed from the Departments website located at www.sml.texas.gov or obtained from the Department upon request by mail at the address above, by telephone at its toll-free consumer hotline listed above, or by email at smlinfo@sml.texas.gov. A request for information or notice of error does not prevent Angel Oak from initiating foreclosure if proper grounds exist under the mortgage documents. and / or Password. NEW USER SIGN UP MAKE A PAYMENT Cancel Have you recently received a welcome packet from us? changing the Bill Pay amount at your financial institution. Our multi-talented fulfillment team makes your loan origination costs much more manageable. New York Customers: The online messaging feature is not available. Do you want to view informational videos regarding the servicing of your mortgage? Have you recently receiveda welcome packet from us?Set up your account. Im thrilled to be a new customer!, "Specialized Loan Services is by far the best mortgage company. Please note these general contacts above should not be used to submit a request for information or notice of error regarding your account. We have serviced over 16,000 seriously delinquent loans with a value of $1.4B, with a current overall re-performing ratio of 36% and an average of 58% for residential loans over the past 4 years. All users have access to reporting and the ability to export and output data to PDF, MS Excel, and CSV file formats. Resolution Process What You Can Expect: Untimely Requests: A request for information or notice of error is not considered timely if the written correspondence is received more than one year after either the date of transfer of servicing or the date the mortgage account was discharged (either paid in full or discharged through foreclosure or a deed in lieu of foreclosure or a short sale without full satisfaction of the underlying contractual obligation). Computershare Limited 1996 - 2023. 1996 - 2023 Computershare Limited. content or accuracy. Please use the information below to contact the servicer for your loan. We accept calls from relay services on behalf of hearing-impaired borrowers. PLEASE NOTE Under no circumstance would Specialized Loan Servicing require or request borrowers to wire or submit funds to an individual. Continue as a guest without having to register/sign in. Fax to: Specialized Loan Servicing LLC 1-720-241-7537 Attention: Payoff Department Please include your name and loan number on all requests. Set up your account. If you're not sure if the impact in your area has been declared as a natural disaster, visit the website Federal Emergency Management Agency's (FEMA) for more information. Please try again later. SPS may provide links to external websites to which we have no control over the Specialized Loan Servicing LLC: NMLS ID 2168 Where can I find it? Enter either a valid Zip Code or a valid loan number. All rights reserved. Resolution Process What You Can Expect: Untimely Requests: A request for information or notice of error is not considered timely if the written correspondence is received more than one year after either the date of transfer of servicing or the date the mortgage account was discharged (either paid in full or discharged through foreclosure or a deed in lieu of foreclosure or a short sale without full satisfaction of the underlying contractual obligation). Specialized Loan Servicing, LLC (SLS) is writing in response to a dispute that you filed with the Better Business Bureau (BBB) with regard to the servicing of the above-referenced mortgage. Please sign in to access your account. Our multi-faceted Cooperative team helps strengthen your business with priority access to our curated selection of preferred partners. Making a payment on yourMortgage, Home EquityLine of Credit or any otheraccount type is simple. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. After reading so . If you're not sure if the impact in your area has been declared as a natural disaster, visit the website Federal Emergency Management Agency's (FEMA) for more information. Notice of Error: A notice of error is written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) that asserts a certain specified error that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the error you believe occurred relating to the servicing of the mortgage account. For general inquiries and communications that do not include requests for information or a notice of error regarding your account, our general mailing address is: You may contact Customer Support via your message center by logging into your account, clicking on the message center letter icon, and clicking the New Message icon. New York Customers: The online messaging feature is not available. All rights reserved. All disputes must be sent to the designated address found under the Disputes tab. Login SERVICING Create your InvestorWeb account Log into your InvestorWeb account SECONDARY MARKETING Log into your MSR Seller account Log into your cooperative account ASSET MANAGEMENT Log into your REO account Log into your valuations account United States Find Computershare in your country United States United Kingdom Computershare Login difference between gibbs and johns reflective models,